Best Practices for Creating SEO-Friendly FAQ Pages

SEO-friendly content has always been important, but with today’s increased online competition, it is essential. As digital marketers, our goal is to provide and design web content that attracts search engine traffic to ultimately grow brand success. But, can certain content be difficult to make SEO-friendly? Are the best practices different depending on the type of webpage?

Coincidentally, the goal of an FAQ page is the same as the meaning of SEO: offer the best answers to the questions your audience is asking. Not only can FAQ pages help with user experience, but they have the power to optimize your SEO strategy.

Best Practices for Creating SEO-Friendly FAQ Pages

Compile The Most Common Questions From Your Users

While you may be tempted to answer questions that you think your customers will ask – or plant questions to help sales efforts – we recommend that the questions are instead based on data. Tap into internal team members, conduct audience research, use chat logs and site searches, and determine industry-wide trends and issues using online forums.

Provide Comprehensive Answers

Answer the questions in a complete and concise manner. These answers should be consistent with your brand message. Ensure each answer is accessible and easy to read. Beware of repetition and complexity, which will not only negatively impact SEO but hurt your customer experience as well.

Your FAQ Pages Should Be Formatted for an Optimal User Experience

Rather than trying to keep your FAQs on one page, it actually helps SEO to create multiple pages because you can target specific terms for each topic or category. In addition to helping your own SEO efforts, your customer will not need to scroll endlessly trying to find an answer to their specific question.

Don’t Forget About Pages’ Title Tags and Meta Descriptions

With multiple FAQ pages, you can more easily feature and customize topically relevant keywords into the title tag and meta descriptions.

Implement FAQ Schema

FAQ Schema is a unique markup that you can add to your page’s code to enhance the Google search result listings. Google reads this markup and generates a richer snippet, earning you a greater presence in the SERPs.

Good FAQ pages are great for SEO…but bad are really terrible. Let’s work together to create the best possible site experience for your customers beginning with your FAQ page. Reach out to begin optimizing for SEO today! We offer complimentary SEO audits and can help steer you and your website through the SEO landscape.

Sources include Seer Interactive and Search Engine Journal.


Five Reasons to Keep Data Privacy at the Forefront of Your Omnichannel Strategy

According to a recent survey, 40% of marketing executives conveyed that a lack of legal clarity is a barrier to implementing stricter privacy practices at their organizations. While we understand the ambiguity of today’s data policies – especially with COVID-19 causing delays and distractions – marketers must be as proactive as possible about data privacy. Here’s why:


The Pandemic Effect:
Five Search Optimizations to Help Your SEM Efforts This Year

There’s ample evidence that the pandemic had a huge impact on search behavior in 2020. These changed search behaviors coupled with our new current realities can help bring a renewed focus on your search marketing optimization efforts right now. Below we outline five simple optimization tips that can assist your SEM programs and yield immediate results today.


Looking Ahead – Hot Retail Segments for 2021

2020 taught us that anything can happen. As marketers, we are always looking to take our clients to the next level with a strategic approach to their omnichannel solution. Proven to be most successful, a multi-touch marketing strategy using both digital and print amplifies a brand’s reach.

Most notable for 2020? The accelerated shift to eCommerce due to the pandemic. As the National Retail Federation (NRF) reported: “consumers have embraced online shopping with vigor and retailers have responded with the speedy rollout of new technologies.”

But digital adaptation was always on its way, wasn’t it? We believe there is greater meaning to this changed consumer behavior, which is category expansion. There is a huge opportunity and right now is the time to capitalize on it. Here is our list of hot retail segments for 2021:

Dad/ Daughter

The Media Horizons Take: Five Top Opportunities for Marketers in 2021

While 2020 may have shown us that you never know what to expect, it also demonstrated the power of a retail connection, the importance of brand loyalty and overall, the necessity of both offline and online marketing to combat the high volumes of competition today.

Scrolling through the news over the last few weeks, we have heard from Wall Street Journal, Forbes, National Retail Federation (NRF), CNBC, and others about what’s to come. While they’ve each given us a lot to think about, we want to offer the Media Horizons take now that we are a few weeks into the New Year. Here are five trends to keep top-of-mind in 2021.


Putting a wrap on a year we will never forget

I remember flying home from a trip in February of 2020. We had heard about this new very contagious virus primarily seen in Asia and Europe, but it had not yet affected us here in the U.S., specifically on the east coast. Little by little it made its way to us and impacted our lives. We started washing our hands more, watching the news even more, and eventually on March 13, closing our physical office doors. Initially for a two-week period we thought, and then for what we could not have imagined, the rest of the year.

Content may be king but distribution is critical to successful content marketing strategies.

Content Marketing: A Blueprint for Distributing Your Content Online

Content may be king but distribution is critical to successful content marketing strategies. Think about it…

Your customers, peers and competitors read your piece and think you’re brilliant. Customers and prospects find your commentary helpful, as well as insightful, and decide to learn more about your company. Industry bloggers (Gosh! Huffington Post! Or the WSJ blogs!) find your commentary valuable and link to it.